To ensure that all your Oxitaxi rides are convenient, safe and comfortable, we have a rating system in place for each ride that you take. You can rate a ride between 1 to 5 stars and share your feedback every time you complete a trip.
Your ratings should reflect the quality of service provided by that particular driver. Therefore, a few pointers to consider while rating a ride could be Behavior and Driving Skills of the driver, Quality of Service, and Car Cleanliness.
When a driver consistently receives a low rating, we undertake appropriate measures such as offroading him for a certain duration, engaging him in training programs, and deactivating his account with Oxitaxi.